How to fix stop code: INACCESSIBLE BOOT DEVICE

w raspe 306 Reputation points
2024-04-24T10:37:25.7733333+00:00

Hi all,

I want to setup hp laptop 15s-fq2934nd with MDT.

when the deployment is finishing installing the OS in step install operating system, the device reboots and gets the bsod with inaccessible boot device.

it stays in the loop rebooting with the inaccessible boot device

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Accepted answer
  1. Simon Ren-MSFT 30,676 Reputation points Microsoft Vendor
    2024-04-25T11:41:44.7033333+00:00

    Hi @w raspe ,

    Thanks very much for your feedback and sharing. We're glad that the issue is gone now. It's appreciated that you could click "Accept Answer" to the helpful reply, this will help other users to search for useful information more quickly. Here's a short summary for the problem.

    Problem/Symptom:

    HP laptop 15s-fq2934nd devices loop rebooting with the stop code "inaccessible boot device" in MDT.

    Solution/Workaround:

    Turned out to be driver issue and solved it with injecting few drivers, like storage and video drivers. It is solved for now.

    driver

    Thanks again for your time. Have a nice day!

    Best regards,

    Simon


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  1. glebgreenspan 1,365 Reputation points
    2024-04-24T12:02:45.3433333+00:00

    Hello

    If your HP laptop is experiencing the "INACCESSIBLE BOOT DEVICE" BSOD error during or after the deployment process using Microsoft Deployment Toolkit (MDT), it may be due to driver compatibility issues or incorrect configuration. Here are some steps you can take to resolve this issue:

    1. Inject SATA or RAID Drivers: The "INACCESSIBLE BOOT DEVICE" error could be caused by the operating system not having the necessary drivers for the storage controller on your HP laptop. You can download the latest SATA or RAID drivers for your specific model from the HP support website and inject them into your MDT deployment task sequence. To do this, add the drivers to the Out-of-Box Drivers in MDT and ensure they are applied during the deployment process.
    2. Check BIOS Settings: Ensure that the BIOS settings on your HP laptop are correctly configured for the deployment. Check settings related to the storage controller mode (e.g., AHCI, RAID), Secure Boot, and UEFI Boot Mode. Try changing these settings if necessary to ensure compatibility with the deployment process.
    3. Update Deployment Share: Make sure your MDT deployment share is up to date with the latest Windows PE drivers and configurations. Update the deployment share in MDT to incorporate any changes or driver additions you have made.
    4. Verify Disk Configuration: Check the disk configuration and partition layout during the deployment process. Ensure that the correct partitions are created and formatted as part of the deployment task sequence. Incorrect disk configurations can lead to boot device errors.
    5. Run CHKDSK: If the laptop is stuck in a reboot loop with the "INACCESSIBLE BOOT DEVICE" error, you can try running CHKDSK from the Windows Recovery Environment to check for and repair any disk errors. Boot into the recovery environment, open a Command Prompt, and run the command: chkdsk /f /r C: (replace "C:" with the appropriate drive letter).
    6. Inspect Deployment Logs: Review the deployment logs in MDT to identify any specific errors or warnings that may be related to the boot device issue. Look for any errors during the "Install Operating System" step and troubleshoot accordingly.
    1 person found this answer helpful.