Why: 100, NullRequest, The request message is null.

Question

Hi,

since some time all our Bing Ads reporting requests get answered with "100, NullRequest, The request message is null". For me our requests look fine.
Can anyone tell me what we are doing wrong? We are using the Java-Client 13.0.6.

Request:
<?xml version='1.0' encoding='UTF-8'?>
<S:Envelope xmlns:S="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header>
<AuthenticationToken xmlns="https://bingads.microsoft.com/Reporting/v13">...</AuthenticationToken>
<CustomerAccountId xmlns="https://bingads.microsoft.com/Reporting/v13">...</CustomerAccountId>
<CustomerId xmlns="https://bingads.microsoft.com/Reporting/v13">...</CustomerId>
<DeveloperToken xmlns="https://bingads.microsoft.com/Reporting/v13">...</DeveloperToken>
</SOAP-ENV:Header>
<S:Body xmlns="https://bingads.microsoft.com/Reporting/v13" xmlns:ns0="https://adapi.microsoft.com"
xmlns:ns2="http://schemas.microsoft.com/2003/10/Serialization/Arrays"
xmlns:ns3="http://schemas.microsoft.com/2003/10/Serialization/">
<SubmitGenerateReportRequest xmlns="https://bingads.microsoft.com/Reporting/v13"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<ReportRequest xmlns="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" type="KeywordPerformanceReportRequest">
<ExcludeColumnHeaders xmlns="https://bingads.microsoft.com/Reporting/v13" xsi:nil="true" />
<ExcludeReportFooter xmlns="https://bingads.microsoft.com/Reporting/v13" xsi:nil="true" />
<ExcludeReportHeader xmlns="https://bingads.microsoft.com/Reporting/v13" xsi:nil="true" />
<Format xmlns="https://bingads.microsoft.com/Reporting/v13">Csv</Format>
<FormatVersion xmlns="https://bingads.microsoft.com/Reporting/v13">2.0</FormatVersion>
<ReportName xmlns="https://bingads.microsoft.com/Reporting/v13">...</ReportName>
<ReturnOnlyCompleteData xmlns="https://bingads.microsoft.com/Reporting/v13">false</ReturnOnlyCompleteData>
<Aggregation xmlns="https://bingads.microsoft.com/Reporting/v13">Summary</Aggregation>
<Columns xmlns="https://bingads.microsoft.com/Reporting/v13">
<KeywordPerformanceReportColumn>AccountId</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>AccountName</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>CampaignId</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>CampaignName</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>CampaignStatus</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>AdGroupId</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>AdGroupName</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>AdGroupStatus</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>KeywordId</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Keyword</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>BidMatchType</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>FinalUrl</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>KeywordStatus</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>CurrentMaxCpc</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>AverageCpc</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>AveragePosition</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Clicks</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Impressions</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Ctr</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Spend</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>QualityScore</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Mainline1Bid</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>FirstPageBid</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>ConversionRate</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Conversions</KeywordPerformanceReportColumn>
<KeywordPerformanceReportColumn>Revenue</KeywordPerformanceReportColumn>
</Columns>
<Filter xmlns="https://bingads.microsoft.com/Reporting/v13" xsi:nil="true" />
<Scope xmlns="https://bingads.microsoft.com/Reporting/v13"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<AccountIds>
<ns2:long>136008903</ns2:long>
</AccountIds>
<AdGroups xsi:nil="true" />
<Campaigns xsi:nil="true" />
</Scope>
<Sort xmlns="https://bingads.microsoft.com/Reporting/v13" xsi:nil="true" />
<Time xmlns="https://bingads.microsoft.com/Reporting/v13">
<CustomDateRangeEnd>
<Day>11</Day>
<Month>10</Month>
<Year>2020</Year>
</CustomDateRangeEnd>
<CustomDateRangeStart>
<Day>11</Day>
<Month>10</Month>
<Year>2020</Year>
</CustomDateRangeStart>
</Time>
</ReportRequest>
</SubmitGenerateReportRequest>
</S:Body>
</S:Envelope>

Response (500 Internal Server Error):
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
<s:Body>
<s:Fault>
<faultcode>s:Server</faultcode>
<faultstring xml:lang="en-US">Invalid client data. Check the SOAP fault details for more information.
TrackingId: 062de80c-d7ac-4027-bfea-6e8435d42ddf.
</faultstring>
<detail>
<ApiFaultDetail xmlns="https://bingads.microsoft.com/Reporting/v13"
xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
<TrackingId xmlns="https://adapi.microsoft.com">062de80c-d7ac-4027-bfea-6e8435d42ddf</TrackingId>
<BatchErrors />
<OperationErrors>
<OperationError>
<Code>100</Code>
<Details i:nil="true" />
<ErrorCode>NullRequest</ErrorCode>
<Message>The request message is null.</Message>
</OperationError>
</OperationErrors>
</ApiFaultDetail>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>

Answer 1

We found the answer: The Bing Ads API or the Bing Ads Java client is not compatible with JAXWS-RI as JAXWS implementation. Fix: Ensure that only CXF as JAXWS implementation is on the classpath.

See GitHub issue:
https://github.com/BingAds/BingAds-Java-SDK/issues/120