error in c:\windows\system32\catroot2\dberr.txt - catadnew.cpp

Question

After resetting we recieve the following errors in de dberr.txt log

....
CatalogDB: 9:55:34 25/04/2024: DONE Adding Catalog File (16ms): Microsoft-Windows-Enterprise-Desktop-Shared-WOW64-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.3636.cat

CatalogDB: 9:55:34 25/04/2024: DONE Adding Catalog File (16ms): Microsoft-Windows-MSPaint-FoD-Package-Wrapper~31bf3856ad364e35~amd64~en-US~10.0.19041.3758.cat

CatalogDB: 9:55:34 25/04/2024: DONE Adding Catalog File (15ms): Microsoft-Windows-MSPaint-FoD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.3758.cat

CatalogDB: 9:55:34 25/04/2024: DONE Adding Catalog File (16ms): Microsoft-Windows-Printing-WFS-FoD-Package-Wrapper~31bf3856ad364e35~amd64~en-US~10.0.19041.3636.cat

CatalogDB: 9:55:35 25/04/2024: DONE Adding Catalog File (1031ms): Microsoft-Windows-Printing-WFS-FoD-Package~31bf3856ad364e35~amd64~en-US~10.0.19041.3636.cat

CatalogDB: 10:26:34 25/04/2024: catadnew.cpp at line #1977 encountered error 0x000003ee

CatalogDB: 10:26:44 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:45 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:45 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:45 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:45 25/04/2024: catadnew.cpp at line #1028 encountered error 0x000006ba

CatalogDB: 10:26:46 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:46 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:46 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #1028 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #1028 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catdbcli.cpp at line #624 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #2479 encountered error 0x000006ba

CatalogDB: 10:26:47 25/04/2024: catadnew.cpp at line #1028 encountered error 0x000006ba

Answer 1

The errors you're seeing in the dberr.txt log file indicate potential issues with the Catalog Database used for Windows Updates on your system after a reset.

Open Command Prompt as administrator and run sfc /scannow.

If SFC doesn't resolve the issue, try the Deployment Image Servicing and Management (DISM) tool. Open Command Prompt as administrator and run DISM /Online /Cleanup-Image /RestoreHealth

Run the built-in Windows Update Troubleshooter.

1. How do I reset Windows Update components?
2. Reset Windows Update components manually

Answer 2

Hello

The errors you're encountering in the dberr.txt log seem to be related to the Catalog Database (CatalogDB) encountered during the installation process. Specifically, the error code "0x000003ee" indicates that the operation could not be completed due to a resource or system restriction, and "0x000006ba" suggests that the RPC server is unavailable.

 

Here are some steps you can try to troubleshoot and resolve these errors:

 

Check Disk Space: Ensure that there is sufficient disk space available on the system drive where Windows is installed. Lack of disk space can sometimes lead to installation errors.

 

Run CHKDSK: Run the CHKDSK (Check Disk) utility to scan and repair any file system errors on the system drive. Open Command Prompt as administrator and run the command: chkdsk C: /f /r

 

Run SFC Scan: Run the System File Checker (SFC) tool to scan and repair corrupted system files. Open Command Prompt as administrator and run the command: sfc /scannow

 

Check Windows Update: Make sure that Windows is fully updated. Install any pending updates and patches that might address known issues with the Catalog Database.

 

Restart the Cryptographic Service: Restart the Cryptographic Service, which is responsible for managing the catalog database. Open the Services console (services.msc), locate the Cryptographic Service, and restart it.

 

Reset Catroot2 Folder: Rename or delete the Catroot2 folder, which is where the catalog database is stored. Open Command Prompt as administrator and run the following commands:

net stop cryptsvc

ren C:\Windows\System32\catroot2 catroot2.old

net start cryptsvc

 

Check for Third-Party Software: Ensure that there are no third-party software conflicts or antivirus programs interfering with the installation process. Temporarily disable any antivirus software and try reinstalling the updates.

 

Review Event Viewer: Check the Windows Event Viewer for any additional error messages or warnings that might provide further insight into the CatalogDB errors.