SCOM 2022 UR2 support for Ubuntu 22.04

Question

SCOM 2022 UR2 support for Ubuntu 22.04

Brian W 126

I've been searching and testing for a solution for hours and can't seem to find a fix. In some documentation it is said that Ubuntu 22.04 is supported (with a hotfix for UR1 or later)

https://learn.microsoft.com/en-us/system-center/scom/plan-supported-crossplat-os?view=sc-om-2022#universal-linux-debian-package-1

I applied the hotfix to my test enviornment (even though its at UR2) and not only did that not fix the problem, it wanted to "update" all my windows agents to 10.22.10056.0 (I think that's 2022 RTM), where they all are at 10.22.10208 (UR2). consequently I reverted back to UR2 on my MSs and GWs

The problem is when using the discovery wizard and attempting to push the agent to an Ubuntu 22.04 server I get "Failed to find a matching kit to install"

I have the latest Unix/Linux MPs imported (10.22.1072.0) in the MP guide it only lists versions 16.04, 18.04, 20.04. How can I get the agent pushed to Ubuntu 22.04 running SCOM 2022 UR2

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Brian W 126 Reputation points

2024-04-25T13:20:15.3333333+00:00

After finding the hotfix for UR2 - https://support.microsoft.com/en-us/topic/hotfix-for-system-center-operations-manager-2022-ur2-eade3314-78cc-4d87-b7dd-d40cd98c78e2I was able to get the discovery wizard to get a little farther where it actually discovers the machine and selectable for management but when continuing the wizard I get "Agent deployment operation was not successful"

Failed to copy kit. Exit code: 1

Standard Output:

Standard Error: find: ‘/tmp/scx-as-scom/scx-1.9.0-0.universald.1.s.x64’: No such file or directory

find: ‘-’: No such file or directory

find: ‘Copy.sh’: No such file or directory

Exception Message:

The scx-1.9.0-0.universald.1.s.x64.sh file exists in my G:\Program Files\Microsoft System Center\Operations Manager\Server\AgentManagement\UnixAgents\DownloadedKits folder
Brian W 126 Reputation points

2024-06-01T11:49:05.78+00:00

I managed to generate different results, but still cannot install the unix agent on Ubuntu 22.04. Running SCOM 2022 UR2:

With hotfix KB5037360, the one recommended for UR2 (which I can't get back to for some reason) I was getting:

SSH connection error

Failed during SSH discovery. Exit code: -1073479118

Standard Output:

Standard Error:

Exception Message:An exception (-1073479118) caused the SSH command to fail - Server sent disconnect message: type 2 (protocol error : Too many authentication failures)

With hotfix KB5033752 (released for UR1) I'm getting:

Platform not supported

Failed to find a matching supported agent instance in the imported management packs.

Import the Management Pack(s) for this platform in order to discover this computer.

I'm using the latest release of the Unix/Linux MPs (10.22.1072.0). Tried the MP from 10.22.1072.0, which still didn't work.

Ubuntu 22.04 has been out for 2 years now, why does Microsoft make it so difficult to manage the x-platform?

1 answer

Your answer

Brian W 126 Reputation points

2024-04-25T13:20:15.3333333+00:00

After finding the hotfix for UR2 - https://support.microsoft.com/en-us/topic/hotfix-for-system-center-operations-manager-2022-ur2-eade3314-78cc-4d87-b7dd-d40cd98c78e2I was able to get the discovery wizard to get a little farther where it actually discovers the machine and selectable for management but when continuing the wizard I get "Agent deployment operation was not successful"

Failed to copy kit. Exit code: 1

Standard Output:

Standard Error: find: ‘/tmp/scx-as-scom/scx-1.9.0-0.universald.1.s.x64’: No such file or directory

find: ‘-’: No such file or directory

find: ‘Copy.sh’: No such file or directory

Exception Message:

The scx-1.9.0-0.universald.1.s.x64.sh file exists in my G:\Program Files\Microsoft System Center\Operations Manager\Server\AgentManagement\UnixAgents\DownloadedKits folder
Brian W 126 Reputation points

2024-06-01T11:49:05.78+00:00

I managed to generate different results, but still cannot install the unix agent on Ubuntu 22.04. Running SCOM 2022 UR2:

With hotfix KB5037360, the one recommended for UR2 (which I can't get back to for some reason) I was getting:

SSH connection error

Failed during SSH discovery. Exit code: -1073479118

Standard Output:

Standard Error:

Exception Message:An exception (-1073479118) caused the SSH command to fail - Server sent disconnect message: type 2 (protocol error : Too many authentication failures)

With hotfix KB5033752 (released for UR1) I'm getting:

Platform not supported

Failed to find a matching supported agent instance in the imported management packs.

Import the Management Pack(s) for this platform in order to discover this computer.

I'm using the latest release of the Unix/Linux MPs (10.22.1072.0). Tried the MP from 10.22.1072.0, which still didn't work.

Ubuntu 22.04 has been out for 2 years now, why does Microsoft make it so difficult to manage the x-platform?

Answer 1

Hi,

It looks like the command was broken down into three pieces, please try to manual install the agent:

Standard Output:

Standard Error: find: ‘/tmp/scx-as-scom/scx-1.9.0-0.universald.1.s.x64’: No such file or directory

find: ‘-’: No such file or directory

find: ‘Copy.sh’: No such file or directory

Installation examples:

Ubuntu x64:

sudo dpkg -i ./scx-1.9.0-0.ssl_100.universal.x64.deb

For troubleshoot UNIX/Linux agent discovery in Operations Manager, please refer to the link below:

https://learn.microsoft.com/en-us/troubleshoot/system-center/scom/troubleshoot-unix-linux-agent-discovery

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SCOM 2022 UR2 support for Ubuntu 22.04

1 answer

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