Hello team, I need help fixing this error

Francisco 0 Reputation points
2024-04-25T12:41:40.4833333+00:00

Log Name: Application

Source: Windows Error Reporting

Date: 4/25/2024 8:47:53 AM

Event ID: 1001

Task Category: None

Level: Information

Keywords:

User: SYSTEM

Computer: DESKTOP-QPG1LH7

Description:

Fault bucket , type 0

Event Name: BlueScreen

Response: No disponible

Cab Id: 0

Problem signature:

P1: 20001

P2: 11

P3: 2f63a0

P4: 1003

P5: ffffe70001605c40

P6: 10_0_22631

P7: 0_0

P8: 768_1

P9:

P10:

Attached files:

\?\C:\WINDOWS\Minidumps\042524-10140-01.dmp

\?\C:\WINDOWS\SystemTemp\WER-10140-0.sysdata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.26457d97-d97b-4aa5-8f7b-87213eec3609.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.add1ae2a-2ee0-4126-b9c1-a2817ce8f290.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.cd6aff08-625b-43a1-af74-54c85b3d4425.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d3724b6c-154e-4617-9a89-f967a16b026b.tmp.xml

These files may be available here:

\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_20001_57183ae9de1132f5b4fbf72c0fc54f927ad852_00000000_4792f5f1-9c21-4024-a456-67917006511d

Analysis symbol:

Rechecking for solution: 0

Report Id: 64d8b34b-d979-4ddd-b976-d518bd9dab46

Report Status: 4

Hashed bucket:

Cab Guid: 0

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Windows Error Reporting" Guid="{0ead09bd-2157-539a-8d6d-c87f95b64d70}" />

<EventID>1001</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000000</Keywords>

<TimeCreated SystemTime="2024-04-25T11:47:53.9601947Z" />

<EventRecordID>60182</EventRecordID>

<Correlation />

<Execution ProcessID="1172" ThreadID="1176" />

<Channel>Application</Channel>

<Computer>DESKTOP-QPG1LH7</Computer>

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="Bucket">

</Data>

<Data Name="BucketType">0</Data>

<Data Name="EventName">BlueScreen</Data>

<Data Name="Response">No disponible</Data>

<Data Name="CabId">0</Data>

<Data Name="P1">20001</Data>

<Data Name="P2">11</Data>

<Data Name="P3">2f63a0</Data>

<Data Name="P4">1003</Data>

<Data Name="P5">ffffe70001605c40</Data>

<Data Name="P6">10_0_22631</Data>

<Data Name="P7">0_0</Data>

<Data Name="P8">768_1</Data>

<Data Name="P9">

</Data>

<Data Name="P10">

</Data>

<Data Name="AttachedFiles">

\?\C:\WINDOWS\Minidumps\042524-10140-01.dmp

\?\C:\WINDOWS\SystemTemp\WER-10140-0.sysdata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.26457d97-d97b-4aa5-8f7b-87213eec3609.tmp.WERInternalMetadata.xml

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.add1ae2a-2ee0-4126-b9c1-a2817ce8f290.tmp.csv

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.cd6aff08-625b-43a1-af74-54c85b3d4425.tmp.txt

\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.d3724b6c-154e-4617-9a89-f967a16b026b.tmp.xml</Data>

<Data Name="StorePath">\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_20001_57183ae9de1132f5b4fbf72c0fc54f927ad852_00000000_4792f5f1-9c21-4024-a456-67917006511d</Data>

<Data Name="AnalysisSymbol">

</Data>

<Data Name="Rechecking">0</Data>

<Data Name="ReportId">64d8b34b-d979-4ddd-b976-d518bd9dab46</Data>

<Data Name="ReportStatus">4</Data>

<Data Name="HashedBucket">

</Data>

<Data Name="CabGuid">0</Data>

</EventData>

</Event>

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Wesley Li 5,040 Reputation points
    2024-04-29T13:54:11.6633333+00:00

    Hello

    It seems you have got a BSOD issue.

    To analyze a bsod issue, the dump is usually useful. You could try to compress the minidump and upload it to OneDrive then share the link here.

    Of course, you could try to open the dump by yourself. Here is the steps for configuring windbg for analyzing dump.

    Debugging steps

    1. Verify that the computer is set up to generate a complete memory dump file when a crash occurs. For more information, see Method 1: Memory dump.
    2. Locate the memory.dmp file in your Windows directory on the computer that is crashing, and copy that file to another computer.
    3. On the other computer, download the Windows 10 SDK.
    4. Start the install and choose Debugging Tools for Windows. The WinDbg tool is installed.
    5. Go to the File menu and select Symbol File Path to open the WinDbg tool and set the symbol path.
      1. If the computer is connected to the internet, enter the Microsoft public symbol server: https://msdl.microsoft.com/download/symbols and select OK. This method is recommended.
        1. If the computer isn't connected to the internet, specify a local symbol path.
        2. Select Open Crash Dump, and then open the memory.dmp file that you copied.

    Stop error, bug check, or blue screen error troubleshooting - Windows Client | Microsoft Learn

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