Unable to download images/stickers from Teams graph API call

Question

We are using teams graph to generate transcript for different kinds of chats. We are using the below for downloading images/sticker images however we get either distorted image/ if we replace <img> tag with <span> then it gives us just the alt text instead of the image shared. Please assist if there is any change

https://graph.microsoft.com/v1.0/chats/{Chat-id}/messages/{message-id}/hostedContents/{hostedcontent-id}/$value\

Answer 1

Hello @Rochishna Aloor,

Thanks for reaching Microsoft.

I attempted to replicate the issue but did not encounter any distorted images/stickers. The image downloaded from this Graph API response was accurate. Please retry the API and verify the results.

If the issue still persists, I would recommend you to raise a support case with Microsoft Graph, a dedicated Support Engineer will be able to look into the issue and assist you better. You can raise support ticket from New support request - Microsoft Entra admin center or https://admin.microsoft.com/#/support/requests.

Hope this helps.

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