Adão Duque
"AclCheckFailed" indicates a failure in the access control check, meaning that the requester (your application or user) does not have sufficient permission to perform the operation.
Has user given consent for the application to retrieve chat information if the app uses delegated permissions? ( here app means "dc3ef1-a953-4a2b-bf1.." )
Due to a tenant ID mismatch, the app might be attempting to access a different tenant’s user who hasn’t granted access to their chat information.