Can removing a stolen laptop from Microsoft account prevent access to it?

David Jeje 0 Reputation points
2024-04-26T15:47:11.81+00:00

My sister's laptop was stolen and it can't be locked since it's not connected to the internet. Would removing the laptop from her Microsoft account prevent anyone from accessing it? Would the laptop prompt for Windows login credentials if someone tries to access it?

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A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
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A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. sorjun 240 Reputation points
    2024-04-28T03:35:11.5466667+00:00

    Hi David,

    Yes, please go to https://account.microsoft.com/devices and see if you can find the computer in ‘Find My Device’ tab. But if it's not connected to the internet you may not be able to find it. And then select 'Remove device' so that others cannot use it to log in to your sister's Microsoft Account anymore. 

    The final suggestion is to reset her Microsoft Account password, and enable MFA (mobile or authenticator), so that can make the account more secure.


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