DSTokenDB2.dat held back

Question

Just reinstalled Windows 11. Got this issue after installing Adobe Acrobat Pro. It's affecting other Adobe products, and the PC in general. Please help.

Even SFC and DISM don't work

Log Name: Application

Source: ESENT

Date: 4/27/2024 5:32:48 PM

Event ID: 330

Task Category: General

Level: Information

Keywords: Classic

User: N/A

Computer: DESKTOP-I4PBCIQ

Description:

svchost (16032,D,35) DS_Token_DB: The database [C:\WINDOWS\system32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat] format version is being held back to 8920 (0x22d8) due to application parameter setting of 0x410022D8 (8920 | JET_efvAllowHigherPersistedFormat). Current default engine version: 9480 (0x2508).

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="ESENT" />

<EventID Qualifiers="0">330</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>1</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2024-04-27T16:32:48.1975272Z" />

<EventRecordID>453</EventRecordID>

<Correlation />

<Execution ProcessID="16032" ThreadID="0" />

<Channel>Application</Channel>

<Computer>DESKTOP-I4PBCIQ</Computer>

<Security />

</System>

<EventData>

<Data>svchost</Data>

<Data>16032,D,35</Data>

<Data>DS_Token_DB: </Data>

<Data>C:\WINDOWS\system32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat</Data>

<Data>0x410022D8 (8920 | JET_efvAllowHigherPersistedFormat)</Data>

<Data>8920 (0x22d8)</Data>

<Data>9480 (0x2508)</Data>

</EventData>

</Event>

Log Name: Application

Source: ESENT

Date: 4/27/2024 5:32:48 PM

Event ID: 325

Task Category: General

Level: Information

Keywords: Classic

User: N/A

Computer: DESKTOP-I4PBCIQ

Description:

svchost (16032,D,35) DS_Token_DB: The database engine created a new database (1, C:\WINDOWS\system32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat). (Time=0 seconds)

Additional Data: lgposCreate = 00000001:0001:0268,

dbv = 1568.20.0 (8920)

Internal Timing Sequence:

[1] 0.000354 +J(0) +M(C:0K, Fs:2, WS:8K # 8K, PF:4K # 4K, P:4K)

[2] 0.002002 -0.000225 (1) WT +J(CM:0, PgRf:0, Rd:0/0, Dy:0/0, Lg:3480/2) +M(C:0K, Fs:1, WS:4K # 4K, PF:0K # 0K, P:0K)

[3] 0.009898 -0.000008 (3) WT +J(0) +M(C:0K, Fs:11, WS:40K # 44K, PF:20K # 24K, P:20K)

[4] 0.007835 -0.005770 (1) WT +J(0) +M(C:0K, Fs:57, WS:228K # 224K, PF:88K # 84K, P:88K)

[5] 0.003170 -0.000768 (3) WT +J(CM:0, PgRf:3, Rd:0/0, Dy:3/6, Lg:122/4) +M(C:8K, Fs:48, WS:188K # 188K, PF:172K # 176K, P:172K)

[6] 0.026270 -0.019055 (2) WT +J(CM:0, PgRf:259, Rd:0/0, Dy:16/440, Lg:28550/479) +M(C:40K, Fs:139, WS:540K # 540K, PF:680K # 680K, P:680K)

[7] 0.003018 -0.000158 (1) WT +J(CM:0, PgRf:0, Rd:0/0, Dy:0/0, Lg:4096/2) +M(C:0K, Fs:7, WS:28K # 28K, PF:0K # 0K, P:0K)

[8] 0.000009 +J(0)

[9] 0.003479 -0.001275 (4) WT +J(0) +M(C:0K, Fs:2, WS:4K # 4K, PF:0K # 0K, P:0K)

[10] 0.021908 -0.002524 (7) CM -0.005134 (15) WT +J(CM:7, PgRf:390, Rd:0/7, Dy:11/87, Lg:12509/128) +M(C:-8K, Fs:32, WS:116K # 120K, PF:68K # 68K, P:68K)

[11] 0.000011 +J(0).

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="ESENT" />

<EventID Qualifiers="0">325</EventID>

<Version>0</Version>

<Level>4</Level>

<Task>1</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2024-04-27T16:32:48.2262509Z" />

<EventRecordID>454</EventRecordID>

<Correlation />

<Execution ProcessID="16032" ThreadID="0" />

<Channel>Application</Channel>

<Computer>DESKTOP-I4PBCIQ</Computer>

<Security />

</System>

<EventData>

<Data>svchost</Data>

<Data>16032,D,35</Data>

<Data>DS_Token_DB: </Data>

<Data>1</Data>

<Data>C:\WINDOWS\system32\config\systemprofile\AppData\Local\DataSharing\Storage\DSTokenDB2.dat</Data>

<Data>0</Data>

<Data>

[1] 0.000354 +J(0) +M(C:0K, Fs:2, WS:8K # 8K, PF:4K # 4K, P:4K)

[2] 0.002002 -0.000225 (1) WT +J(CM:0, PgRf:0, Rd:0/0, Dy:0/0, Lg:3480/2) +M(C:0K, Fs:1, WS:4K # 4K, PF:0K # 0K, P:0K)

[3] 0.009898 -0.000008 (3) WT +J(0) +M(C:0K, Fs:11, WS:40K # 44K, PF:20K # 24K, P:20K)

[4] 0.007835 -0.005770 (1) WT +J(0) +M(C:0K, Fs:57, WS:228K # 224K, PF:88K # 84K, P:88K)

[5] 0.003170 -0.000768 (3) WT +J(CM:0, PgRf:3, Rd:0/0, Dy:3/6, Lg:122/4) +M(C:8K, Fs:48, WS:188K # 188K, PF:172K # 176K, P:172K)

[6] 0.026270 -0.019055 (2) WT +J(CM:0, PgRf:259, Rd:0/0, Dy:16/440, Lg:28550/479) +M(C:40K, Fs:139, WS:540K # 540K, PF:680K # 680K, P:680K)

[7] 0.003018 -0.000158 (1) WT +J(CM:0, PgRf:0, Rd:0/0, Dy:0/0, Lg:4096/2) +M(C:0K, Fs:7, WS:28K # 28K, PF:0K # 0K, P:0K)

[8] 0.000009 +J(0)

[9] 0.003479 -0.001275 (4) WT +J(0) +M(C:0K, Fs:2, WS:4K # 4K, PF:0K # 0K, P:0K)

[10] 0.021908 -0.002524 (7) CM -0.005134 (15) WT +J(CM:7, PgRf:390, Rd:0/7, Dy:11/87, Lg:12509/128) +M(C:-8K, Fs:32, WS:116K # 120K, PF:68K # 68K, P:68K)

[11] 0.000011 +J(0).</Data>

<Data>0 0</Data>

<Data>lgposCreate = 00000001:0001:0268,

dbv = 1568.20.0 (8920)</Data>

</EventData>

</Event>

Answer 1

The issue you’re experiencing seems to be related to Adobe Acrobat Pro’s compatibility with Windows 11. Some users have reported similar problems after upgrading to Windows 11.

Here are some steps you can try to resolve the issue:

Run Adobe Acrobat Pro in Compatibility Mode: Right-click the Adobe Acrobat Pro icon or executable file, select ‘Properties’, then ‘Compatibility’. Choose a previous version of Windows (like Windows 10) to run the program.

Run as Administrator: Right-click the Adobe Acrobat Pro icon or executable file and select 'Run as administrator’.

Use Adobe Cleaner Tool: Uninstall Adobe Acrobat Pro, run the Adobe Cleaner Tool23, then reinstall Adobe Acrobat Pro.

Delete Certain Folders: Navigate to C:\Users{your username}\AppData\Local\Adobe\Acrobat and C:\Users{your username}\AppData\Roaming\Adobe\Acrobat, and delete these folders.

Please remember to back up your data before making any changes. If the issue persists, you may want to consider contacting Adobe’s customer service for further assistance.