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I have been encountering a persistent issue in the Microsoft Store for the past two weeks, specifically since April 13th. Whenever I attempt to purchase a paid application, I consistently receive the error message: "Try that again. Something on our end. Waiting a bit might help."
This problem persists across all paid applications within the store. Despite waiting and attempting multiple times, the issue remains unresolved.
Thank you for your attention to this matter.
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Hello,
Thank you for posting in Q&A forum.
Please refer to
Unable to download new Windows store apps - Microsoft Community
Hope this answer can help you well.
Best regards，
Jill Zhou
Thank you for your response.
However, after following the steps provided, I was unable to locate the relevant Xbox privacy settings. Additionally, upon further investigation, it appears that this issue is not solely related to Xbox privacy settings, as I am able to access and download free apps without any trouble.
Furthermore, it's worth noting that several other users have reported experiencing the same problem, indicating that this may be a widespread issue with the Microsoft Store itself rather than individual privacy settings.
Considering the persistence and widespread nature of this problem, I kindly request that this matter be escalated to the technical team for further investigation and resolution.
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I got the same problem a few weeks ago, and after a lot of tries I finally figured out why. Are you using VPN or any sort of proxy service? I've been using V2RayN, which must've messed up some of the internet settings deep under. Unlike Steam / Google, MS Store or Xbox can absolutely not withstand any sort of in-windows VPN/proxy. I did a clean Win11 install without anything (other than the games from MS Store), the problem went away immediately. I guess if you've used VPN even once, some internet setting got changed permenantly but I didn't figure out which.
Yes, I've been using V2RayN too. But it worked not long ago.
Older versions of V2RayN doesn't seem to have this problem, as I made several in-store purchases for MSFS before. I changed to a new version of V2RayN that has quite siginificant UI and functionality update about 2~3 months ago, and that's when I started finding myself with the store-purchase issues.
I'm no programmer / software engineer so too lazy to dig out the root cause of the problem. Right now I'm using a separate spare SSD with clean Win11 install just for buying MS Store stuff, then use my main PC for downloading.
It seems that Microsoft has addressed the issue as of May 10th, 2024. Without any changes on my end, I am now able to make purchases successfully without encountering the error message.
It seems that Microsoft has addressed the issue as of May 10th, 2024. Without any changes on my end, I am now able to make purchases successfully without encountering the error message.