Can Azure OpenAI start the conversation first?

Question

Hi,

Can my chatbot on Azure OpenAI start the conversation first by greet people?

Answer 1

Amir Basha Greetings!

Can my chatbot on Azure OpenAI start the conversation first by greet people?

AFAIK, there is no direct way to start the conversation. Azure OpenAI is designed to respond to user messages and cannot initiate a conversation on its own. However, you can design your chatbot to greet users when they first interact with it.

One way to do this is to include a welcome message in response to the user's first message. For example, you can include a message like "Hello! I'm your virtual assistant. How can I help you today?" in response to the user's first message.

You can also explore more about prompt engineering techniques from this documentation Introduction to prompt engineering

Another option is to use other Azure services such as Azure Bot Service to create a bot that can initiate conversations with users. These services provide the ability to create bots that can send proactive messages to users based on certain triggers or events, such as when a user first interacts with the bot.

Please see Send welcome message to users for more details.

Do let me know if that helps or have any other queries.

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