Intelligent Recommendation

58737588 5

Data files has been loaded as in the documentation.

API results always return with "WaitingForData" for 3 days.

There is no clear reason for the issue! any help will be appreciated.

Reports log:

{
	"executionId": "22b152e8-96bb-4250-a3c0-835882be5d43",
	"startTimeUtc": "2024-04-29T02:17:30Z",
	"reportLastUpdateTimeUtc": "2024-04-29T03:02:50.3619428Z",
	"scenariosStatus": {
		"ExternalLists": {
			"status": "Failure"
		},
		"BrowseLists": {
			"status": "Failure"
		},
		"PeopleAlso": {
			"status": "Failure"
		},
		"NextBest": {
			"status": "Failure"
		},
		"Picks": {
			"status": "Failure"
		}
	}
}

API results always return with "WaitingForData" for 3 days.

"status": "WaitingForData",
    "details": "The request data is currently unavailable. It may be cooked and become available soon."

santoshkc 9,400 Reputation points Microsoft Vendor

2024-04-29T09:14:36.5766667+00:00

Hi @58737588,

Can you please provide more details about the API you are using and the specific query you have?

Regarding the "status" and "details" message you provided, it seems to be related to Azure AI Document Intelligence. This service provides APIs for extracting insights from documents, such as key phrases, entities, and sentiment analysis. However, I would need more information to provide a more specific answer.

You can find more information about Azure AI Document Intelligence: Azure AI Document Intelligence API reference.
58737588 5 Reputation points

2024-04-29T09:46:59.4833333+00:00
Hi Santoshkc,

/Reco/V1.0/New?Count=5

Reco/V1.0/Popular?&Count=5

Both have the same results.
58737588 5 Reputation points

2024-04-29T09:50:22.3133333+00:00

I updated the ticket with all available details.

And it is Intelligent Recommendations Accounts https://learn.microsoft.com/en-us/industry/retail/intelligent-recommendations/overview
santoshkc 9,400 Reputation points Microsoft Vendor

2024-04-29T10:57:14.92+00:00

Hi @58737588,

Thank you for providing more details. Regarding the issue you are facing with the API results always returning with "WaitingForData" for 3 days, it could be that a new modeling component is created, calculation can take some time, and may not be ready to return results or an issue with the API service.

I would suggest Check the logs or the modeling status report to see if there are errors.
If you are still unable to resolve the issue, I would recommend reaching out to Azure Support for Intelligent Recommendations for further assistance. Thank you.
santoshkc 9,400 Reputation points Microsoft Vendor

2024-04-30T11:13:01.91+00:00

Hi @58737588,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Thank you.

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