AZURE PROBLEM

JAMAL LEILA 0 Reputation points
2024-04-29T08:50:44.0333333+00:00

Dear Microsoft Support,

I am writing to seek your assistance regarding an urgent issue we are facing with our email automation service via Microsoft Azure. We currently use the WP SMTP plugin on our WordPress e-commerce site to send automated emails. Recently, we were informed that our Azure key had expired, and despite our IT team's attempts to renew it with Azure, the problem persists.

Additionally, we have been told that Microsoft plans to discontinue the international email automation service. This greatly affects us as we rely on this service for important communications with our clients. We would like to get clarification on this information and understand the options available to us.

Could you please provide us with the following details:

  1. Confirmation of the planned discontinuation of email automation services, if applicable.
  2. Recommendations on alternative solutions or migration options proposed by Microsoft.
  3. Technical assistance to resolve the expired key issue to restore our current service in the interim.

We would appreciate a prompt response from you, as this has a significant impact on our ability to effectively communicate with our customers.

Thank you in advance for your help, and I look forward to your response.

Sincerely,

Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
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