Urgent! My Visual Studio Azure credit is used. I need to reactivate the subscription.

Question

Hi there,

My Visual Studio Azure credit for this month is over. I am working on a project and approaching the deadline. I need to reactivate the subscription.

Not sure if I can use, some unused credit from previous months, but if not, I am ready to use my personal credit card. The portal is asking me to contact administrator. But I believe, I am the admin for this account.

Your early guidance on this is highly appreciated.

Thanks,

Ajit

Answer 1

just add a pay as go subscription. then for the required resources, use the subscription move link.

Answer 2

Hello @Ajit S Thank you for reaching out to us on Microsoft Q&A platform. Apologies for the inconvenience caused to you!

If your Visual Studio Azure credit for this month is over, you can either renew your subscription or switch to a pay-as-you-go subscription. If you have unused credit from previous months, you can use it to continue using Azure services until the credit is exhausted.

To renew your subscription, you can follow these steps:

1. Go to the Visual Studio Subscriptions page.
2. Sign in with your Microsoft account.
3. Select the subscription you want to renew.
4. Select Renew.
5. Follow the prompts to complete the renewal process.

If you want to switch to a pay-as-you-go subscription, you can follow these steps:

1. Go to the Azure portal.
2. Sign in with your Microsoft account.
3. Go to Subscriptions.
4. Select the subscription you want to switch to pay-as-you-go.
5. Select Change offer.
6. Select Pay-As-You-Go.
7. Follow the prompts to complete the switch process.

If the portal is asking you to contact the administrator, it's possible that you are not the administrator for the subscription. In that case, you can contact the administrator to renew the subscription or switch to a pay-as-you-go subscription. If you are the administrator and still facing issues, you can contact Azure support for assistance.

I hope this helps! Let me know if you have any further questions.If your Visual Studio Azure credit for this month is over, you can either renew your subscription or switch to a pay-as-you-go subscription. If you have unused credit from previous months, you can use it to continue using Azure services until the credit is exhausted.

To renew your subscription, you can follow these steps:

1. Go to the Visual Studio Subscriptions page.
2. Sign in with your Microsoft account.
3. Select the subscription you want to renew.
4. Select Renew.
5. Follow the prompts to complete the renewal process.

If you want to switch to a pay-as-you-go subscription, you can follow these steps:

1. Go to the Azure portal.
2. Sign in with your Microsoft account.
3. Go to Subscriptions.
4. Select the subscription you want to switch to pay-as-you-go.
5. Select Change offer.
6. Select Pay-As-You-Go.
7. Follow the prompts to complete the switch process.

If the portal is asking you to contact the administrator, it's possible that you are not the administrator for the subscription. In that case, you can contact the administrator to renew the subscription or switch to a pay-as-you-go subscription. If you are the administrator and still facing issues, you can contact Azure billing and subscription management support for assistance.

**
Sources to refer:**
Change your Azure subscription to a different offer

Visual Studio cloud subscriptions billing FAQ

Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.

FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge.

https://azure.microsoft.com/en-us/support/plans/

Hope this helps! Let us know if you have any further questions.

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