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Unable to add PowerPoint 365 to Terminal Server.

Craig Hester 20 Reputation points
2024-04-30T08:11:59.9833333+00:00

We have a Terminal server with Office M365 deployed which included Outlook, Word and Excel only using the deployment tool and custom file.

We now want to add PowerPoint, so we made the change to the XML file to remove PowerPoint as an exclusion, ran the setup.exe /download xxx.xml and the setup.exe /configure xxx.xml. We can see the install progress but it does not instal PowerPoint.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Karlie Weng 14,801 Reputation points Microsoft Vendor
    2024-05-07T01:14:36.1533333+00:00

    Hello,

    Here are some tips:

    1. Check your event log for any errors or warnings.
    2. If nothing stands out, enable logging during setup with (--log <path>) and search the log for clues.
    3. Verify that your Office and PowerPoint versions are compatible.
    4. Examine your network status; consider using a tool like Wireshark to capture and analyze the network log for issues.

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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