an internal state error has occurred the remote session will be disconnected your computer might be low on memory using Pulse RDP Terminal Service client

Question

How do I fix my remote session when I get this message "an internal state error has occurred the remote session will be disconnected your computer might be low on memory" using Pulse RDP Terminal Service client?

Answer 1

Hello,

This error message suggests that there could be an issue with either the resources on the local machine you're using to connect or with the remote system itself.

As the error suggests, ensure that the computer you're using to initiate the remote session has sufficient available memory (RAM). High resource usage could indicate other processes interfering with the RDP service. Close any unnecessary applications and processes to free up memory. If you can log on locally to the host, monitor the resource usage (CPU and RAM) during your attempt to connect.

Sometimes a simple restart of both the local and remote machines can resolve temporary issues causing the error.

Additionally, check the Windows Event Viewer logs, specifically under 'Windows Logs' > 'System' and 'Application,' for any related error messages that might provide more clues about the internal state error.

As a test, try connecting to the remote system using the built-in Microsoft Remote Desktop client. If the connection works without issues, the problem may lie specifically with the Pulse client.

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