cannot add guest in MS Teams

UtauyoNASE 2,691 Reputation points
2024-04-30T14:14:04.6+00:00

We can't add the selected users to the team right now. Try again later.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,199 questions
0 comments No comments
{count} votes

Accepted answer
  1. Azar 19,410 Reputation points
    2024-04-30T19:16:04.89+00:00

    Hi there UtauyoNASE

    Thats a good question and thanks for using QandA platform

    1. Select Teams Teams button and go to the team in your team list.
    2. Select More options More options button > Add member Teams add member to chat.
    3. Enter the guest's email address. Anyone with a business or consumer email account, such as Outlook, Gmail, or others, can join your team as a guest. Select their email again to confirm.  Note: If you receive a "We didn't find any matches" error while trying to add a guest, your organization doesn't allow guests. 
    4. Add your guest's name by clicking on Add name. Be sure to take the time to do this now—you’ll need the help of an IT admin to do it later.
    5. Select Add. Guests will receive a welcome email invitation that includes some information about joining Teams and what the guest experience is like

    For a detailed info on how, follow the link below

    https://support.microsoft.com/en-us/office/add-guests-to-a-team-in-microsoft-teams-fccb4fa6-f864-4508-bdde-256e7384a14f#:~:text=Note%3A%20You%20must%20be%20a,guest%2C%20check%20with%20your%20admin.

    If this helps kindly accept the answer thanks much.

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. LiweiTian-MSFT 14,940 Reputation points Microsoft Vendor
    2024-05-01T01:43:56.3566667+00:00

    Hi @UtauyoNASE

    Please make sure your administrator has enabled guest access:

    1.Sign in to the Microsoft Teams admin center.

    2.Select Users > Guest access.

    3.Set Guest access to On.

    Allow guest access switch set to On .


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.