Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,626 questions
Why wont my Microsoft authenticator not set up?
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Reputation points
I have been trying to sign up for different Microsoft applications (teams, outlook, etc...) on my phone and I need to set up Microsoft authenticator. I have been trying for a couple of days now, and the same error message keeps coming up. It's at the 'Set up your account in the app' part of the logging in process, but the error message keeps popping up saying 'We're sorry, we ran into a problem. Please choose next to try again.' No matter what I do, this error message is still there. I've tried multiple different trouble shooting procedures that I had found on Google as well as what's in the Microsoft forms. I have already been to my jobs IT and they don't know what's happening. I need these apps on my work phone for my job, but I'm stuck.