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How to Authenticate Scan to email mailbox

Dan Stepanukha 0 Reputation points
2024-05-01T15:53:58.3733333+00:00

Our organization is trying to have all mailboxes set up with MFA so we can turn of legacy. The issue is that we have scan-to-email function set up through a UserMailbox, so if we convert this to a SharedMailbox, users will no longer be able to use it for Scan to Email function. I was looking for some ideas of the best way to get around this issue.

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  1. Carlos Solís Salazar 16,781 Reputation points MVP
    2024-05-01T23:14:01.71+00:00

    You can Authenticate your device directly with a Microsoft 365 or Office 365 mailbox and send mail using SMTP AUTH client submission. To achieve that please follow this documentation https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365

    Hope this helps!

    Remember to accept the answer if it is helpful.