How to Authenticate Scan to email mailbox

Question

How to Authenticate Scan to email mailbox

Dan Stepanukha 0

Our organization is trying to have all mailboxes set up with MFA so we can turn of legacy. The issue is that we have scan-to-email function set up through a UserMailbox, so if we convert this to a SharedMailbox, users will no longer be able to use it for Scan to Email function. I was looking for some ideas of the best way to get around this issue.

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Answer 1

Carlos Solís Salazar 18,191 MVP Volunteer Moderator

You can Authenticate your device directly with a Microsoft 365 or Office 365 mailbox and send mail using SMTP AUTH client submission. To achieve that please follow this documentation https://learn.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365

Hope this helps!

Remember to accept the answer if it is helpful.

Dan Stepanukha 0 Reputation points

2024-05-02T14:17:19.35+00:00

Thanks for the reply, this is how we currently have everything set up using a special scanner mailbox. The issue is if we turn off legacy authentication for all users in Entra, will this cause a problem for the scanner mailbox?
Carlos Solís Salazar 18,191 Reputation points MVP Volunteer Moderator

2024-05-06T22:50:05.5933333+00:00

If you apply SMTP AUTH client submission. for the scanner account, you won't have any issues.
Mike Hu-MSFT 4,145 Reputation points Microsoft External Staff

2024-05-09T09:56:11.23+00:00

Just checking in to see if above information was helpful.

If the issue has been resolved, please mark the helpful replies as answers.
Mike Hu-MSFT 4,145 Reputation points Microsoft External Staff

2024-05-13T08:56:45.05+00:00

If the answer is helpful please click on ACCEPT ANSWER as it could help other members of the Microsoft Q&A community who have similar questions and are looking for solutions.

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How to Authenticate Scan to email mailbox

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