Why is my exam not showing in my Learn account even though I have followed all steps to troubleshoot?

Question

I have only One Microsoft Learn accounts that can be used to schedule my PL-300 exam. I have signed in upon being notified of the exam being ready to take REMOVED but it keeps telling me I do not have an exam ready to take this exam, I have used my Company Email to take a discount for the exam but still the exam is not available in the credential column of my account.

Answer 1

Hi Vishal Singh,

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification/Exams currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

It’s possible to ask questions by clicking on “Get Started” -> “Ask a Question.”

or “Ask a new question >” and Learn/Cert Moderators will help you.

Microsoft Training Support Forum

Microsoft Certification - Transcript - Missing Exams or Certificates

Microsoft Certification - Missing Badge/Sharing

Microsoft Certification - Profile/MCID Assistance

Certifications tab moved under Credentials. Below is direct link to your Certifications tab:

https://learn.microsoft.com/en-us/users/me/credentials?tab=credentials-tab

Account Management you can link your private and work email addresses:

https://learn.microsoft.com/en-us/users/me/settings

Below your certification, click View certification details, next click Print button above your certificate, select Save as PDF, under More settings uncheck Headers and footers, etc.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

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