Detailed logs for wireless network in Win 10 Enterprise

Question

We have various Windows 10 Enterprise clients (domain managed) that have issues with our wireless network (large commercial enterprise network using WPA2-Enterprise - not a home router).

The network is managed by another team. I need to prove malfunctions to that team.

The user-facing error in Win 10 is not near detailed enough for us to prove the issue, e.g. "Can't connect to this network."

Where can I find very detailed logs for wireless - including auth, AP association/roaming by the client, signal strength, DHCP failures (e.g. timeouts when the DHCP server does not provide offer or ack, or sends a nak), and everything else?

Answer 1

Hello,

 

Thank you for posting in Q&A forum.

To further collect Wireless connection error and related information, you can follow below steps:

1.Collect wlan profile, which may contain detailed wifi configuration

Run below command:

Netsh wlan show profile <profile name>

Netsh wlan export profile folder=c:\temp

Netsh lan show profile <profile name>

Netsh lan export profile folder=c:\temp

2.Collect wlan report, which may contain wireless log and event

Run below command

netsh wlan show wlanreport

3.Collect event viewer log in event viewer:

Microsoft-Windows-WLAN-AutoConfig/Operational

To help other customers who may be facing the same issue, please don't forget to vote if the reply is helpful.

 

Best regards，

Jill Zhou