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Disable OneDrive Personal vault

Ibrahim Kishawi 0 Reputation points
2024-05-03T00:42:34.0333333+00:00

I am unable to disable Personal Vault.  It keeps syncing forever and timing out at 20 minutes. When I go online to One Drive and select settings to disable Personal Vault I do not get the option to disable Personal Vault.  I only get the authentication to verify identify over and over again.   I have been trying to disable the Personal Vault for weeks with no success. Help appreciated.   

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Gowtham CP 850 Reputation points
    2024-05-03T03:25:16.92+00:00

    Hello @Ibrahim Kishawi

    Thanks for posting in the Microsoft Q&A.

    Disabling OneDrive Personal Vault

    Solution:

    1. Go to OneDrive online and navigate to Settings > Options > Personal Vault.
    2. If you see the "Disable Personal Vault" option, toggle it off and confirm after verifying your identity (if prompted).
      • Note: Disabling permanently deletes all Personal Vault data. Make sure to have backups.
    3. Option Missing?
      • Reach out to Microsoft Support for help with disabling or explore alternative methods.
      • Temporary Workaround: Move files from the Personal Vault folder to regular OneDrive storage. This doesn't disable the Vault but removes files from extra security.

    If this solution helps, kindly consider accepting it. Thank you!

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  2. Emi Zhang-MSFT 22,161 Reputation points Microsoft Vendor
    2024-05-03T06:55:18.05+00:00

    Hi,

    Please refer to this support article about disable Personal Vault:

    https://support.microsoft.com/en-us/office/protect-your-onedrive-files-in-personal-vault-6540ef37-e9bf-4121-a773-56f98dce78c4

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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