RemoteApp and desktop resources aren't available for the email address that you entered. Ask your network administrator for help.

Question

Remote and desktop Connection Application Not Showing

Answer 1

Hello,

Verify your CAP and RAP settings in your Gateway (if applicable), inspect your collection in the connection broker, and RD Web. Open the Event Viewer (Application and Services Logs - Microsoft-Windows), review all logs beginning with TerminalServices and RemoteDesktopServices. Examine the Application and System logs. If any errors are present, investigate further.

---

If the Answer is helpful, please click "Accept Answer" and upvote it.