How to fix Correlation Id: e338df7f-7de2-4d5d-bf17-befe186e9dca Timestamp: 2024-05-03T16:40:08.000Z DPTI: 9003b0a8019fb37f4331d3278548efe8dec53ccdbcc937df71392ea26859eeed Error Tag: 4vt9f Error Code: 0

Michael Harner 0 Reputation points
2024-05-03T16:52:28.2066667+00:00

An employee in our company has been successfully signed into Microsoft Teams, and everything else on his computer but is getting this error message when trying to sign into Outlook. What is the issue and how do we correct it and get him logged in?

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,964 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,118 questions
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  1. Said A 791 Reputation points
    2024-05-03T18:48:03.9733333+00:00

    Hello Michael,

    Are they able to login to Outlook on the Web?

    Keep me posted once you try the above,

    Regards,

    Said.