How to get out of recovery screen

Owen Bernardo 0 Reputation points
2024-05-04T05:00:45.81+00:00

I keep receiving an error code of 0xc000000e whenever I boot up my computer but when it gets to that screen no matter how long I wait my keyboard and mouse will not connect meaning I cannot do anything while on the screen. I have tried plugging in the USB that has my windows installation on it but nothing gets me out of the screen.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Hania Lian 11,121 Reputation points Microsoft Vendor
    2024-05-06T01:46:42.3166667+00:00

    Hello,

    The error code 0xc000000e usually indicates that there is a problem with the boot configuration data (BCD) on your computer.

    We recommend that you can refer to this link to check if the issue could be solved:

    https://answers.microsoft.com/en-us/windows/forum/all/error-code-0xc000000e-in-windows-10/c8f62dc9-07e9-49b3-87bf-18d065db2e1b

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

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