Cant delete account from authenticator app

Question

Kfir Journo 5

How can i delete account that failed to connect from the authenticator app? Cant find any button/option to delete it from my list.

Alessandro Dallaiti 0 Reputation points

2024-05-05T09:15:27.3333333+00:00

I have the same problem with my school account, not my personal one. I can't delete my account and I can't receive notifications. I'm an administrator and it won't let me log in to the account.
Alessandro Dallaiti 0 Reputation points

2024-05-05T09:28:19.3666667+00:00

I have the same problem with my school account, not my personal one. I can't delete my account and I can't receive notifications. I'm an administrator and it won't let me access the account.

1 answer

Alessandro Dallaiti 0 Reputation points

2024-05-05T09:15:27.3333333+00:00

I have the same problem with my school account, not my personal one. I can't delete my account and I can't receive notifications. I'm an administrator and it won't let me log in to the account.
Alessandro Dallaiti 0 Reputation points

2024-05-05T09:28:19.3666667+00:00

I have the same problem with my school account, not my personal one. I can't delete my account and I can't receive notifications. I'm an administrator and it won't let me access the account.

Answer 1

Demetri Mondotte 10

Resetting Microsoft Authenticator

Open Microsoft Authenticator on your device.
In the “Settings” menu, usually found at the top right corner of the screen, scroll down and select “Accounts”.
Choose the account you want to reset by tapping it.
Then tap “Remove account” or a similar option.
Follow the prompts to confirm.

Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Richard Grin 0 Reputation points

2024-10-08T10:04:52.8866667+00:00

It does not work for me. When I tap on the account, nothing happens.
Tomek Bimbalski 0 Reputation points

2025-03-13T07:48:38.8833333+00:00

I have several accounts in authenticator app. All of them have "remove account" when I tap gear button except one. When I enter there is no "remove account" button. I only can rename this account. How can I remove it?