Hi @Aya,
Thanks for your information.
As Erland Sommarskog says, the current information is not enough for us to determine the issue, could you please provide more detailed messages to help us narrow down the issue?
In addition, according to the information you provided, I can make the following suggestions for you:
- Right-click the server name in Management Studio > Properties. Select the Show Advanced (All) Properties check box. Then adjust the ExternalCommandTimeout setting.
- Tune the relational database system.
This official document explains the causes and steps for this issue in detail, hope this can help you well.
Best regards,
Lucy Chen
If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our Documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
https://docs.microsoft.com/en-us/answers/support/email-notifications