Cannot close account ?

Pakorn Tankuranun 0 Reputation points
2024-05-05T06:33:50.6933333+00:00

Hi i want to close my microsoft account, but when i try to do it said "You need to leave your work organization".

I proceeded to leave my organization, which I didn't recognize I had joined, and after that, I got this error: 'You can't leave this tenant.

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After that i check my organizations page and found this, How to i leave that and close my account.

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Outlook Windows Classic Outlook for Windows For business
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  1. SokiGuo-MSFT 31,526 Reputation points Microsoft External Staff
    2024-05-06T05:48:38.9466667+00:00

    Hi @Pakorn Tankuranun

    Welcome to our forum!

    Looks like the issue is more related to your account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client.To close your account, follow the steps provided in the following articles:

    Close your Microsoft business account.

    How to close your Microsoft account - Microsoft Support.

    Note: Remember to back up all important data before starting this process, as deleting your tenant will delete all associated information and resources.


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