Did not receive AZ-900 Certificate and Badge

Abidali Attar 0

I completed AZ-900, dint receive badge and certificate, can you please share the links from where can I get the badge and certificate.

1 answer

Gowtham CP 3,730 Reputation points

2024-05-05T07:19:24.89+00:00
Hi @Anonymous , thanks for reaching out about your AZ-900 certification. If you're waiting for your badge and certificate.

Check your Microsoft Learning Dashboard: Sign in to your Microsoft Learning profile https://learn.microsoft.com/en-us/credentials/certifications/access-certification-dashboard. You should see your AZ-900 certification status and if the badge and certificate are ready for download.

If it's not showing: Look for any error messages or contact Microsoft Certification Support for further assistance.

I hope this helps! If you find the solution useful, please consider accepting it.
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Abidali Attar 0 Reputation points

2024-05-05T13:09:34.51+00:00

There is no error on dashboard, but no certificate or badge as well. And all the numbers for Achievement, followers etc are 0.

Gowtham CP 3,730 Reputation points

2024-05-05T13:38:03.83+00:00

Hello @abidali attar

If you're awaiting your AZ-900 badge and certificate from Microsoft, here's what you can do: First, be aware that processing typically takes 24-48 hours. Try refreshing your Microsoft Learning Dashboard by logging out and back in. If it's been more than 48 hours and you still don't see the badge and certificate, contact Microsoft Certification Support directly. You can find assistance through their https://learn.microsoft.com/en-us/credentials/support/help or by checking for phone support specific to your region on the same site. Don't forget to double-check your email and spam folder for updates.

I hope this helps! If you find the solution useful, please consider accepting it.

Abidali Attar 0 Reputation points

2024-05-05T14:01:48.5966667+00:00

Thanks for your quick response, the certification is done 1 year ago, Candidate ID is MS0994610168, Registration ID is 441698531. Please see if you can pull out certificate and badge with these details. Thanks again for your help.

Gowtham CP 3,730 Reputation points

2024-05-05T14:11:51.17+00:00

@Anonymous

If you're having trouble accessing your badge and certificate, you can reach out to Microsoft Certification Support for assistance. Visit their support website https://learn.microsoft.com/en-us/credentials/support/help for online help or find the specific phone number for your region on the same page. They'll help you securely access your credentials. Please consider accepting the solution if it proves helpful to you.

Gowtham CP 3,730 Reputation points

2024-05-14T06:38:44.9866667+00:00

Hello @Anonymous

We haven't heard back from you. Could you please provide an update on your issue? If you have any questions or concerns, feel free to reach out to us. If the information provided has been helpful, please consider marking it as the accepted answer to close this case. Doing so will assist others with similar questions in finding solutions more easily.
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Did not receive AZ-900 Certificate and Badge

1 answer