Autosave with office 2019 is not working with one drive.

IniobongNkanga-8038 266 Reputation points


Please i need your help on this issue. 

We have a user who has office professional 2019 installed on her computer.

She is using the desktop version of office professional 2019 but whenever she wants to save to OneDrive autosave is not working.

  Please any idea Ling Zhou_MSFT

A Microsoft file hosting and synchronization service.
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A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,161 Reputation points Microsoft Vendor


    Did the use enable the Autosave option in Office?

    Did this problem appear in all files in OneDrive?

    I suggest you go to File- Options- Save- confirm if these options are checked and set:

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