FIDO2 NFC Security key vs Android phone

Vladyslav Bondarchuk 80 Reputation points


I have configured FIDO2 as the only sign-in method for my tenant. It is also enforced through CA policies as phishing resistant MFA. Our FIDO2 keys are NFC compatible.

The NFC experience from an Iphone is similar to the browser and works great: You click on "Sign-in options", choose security key, activate the key, enter PIN, activate the key again and you are in.

The NFC Experience for Android users is a bit different: users are immediately prompted with "No Passkeys Available" when trying to sign - in to o365 through the browser (see attached). Users are also not able to sign in to Teams / Outlook apps on their android phone.

It seems like the policies are not recognizable on the devices. Please point me in a right direction.


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