Problem with admin sandbox account under Developer E5 subscription
Hi,
I have MS VS Professional which provides Developer E5 as a benefit when you create Microsoft 365 Developer account.
Sandbox is generated out of the box with admin user and some other fictitious ones:
Right after registration I was able to setup 2FA for administrator - and also login to office.com to download desktop products (admin.microsoft.com portal was also available).
Now I can't login using "Go to subscription" link, getting "More information required: Your organization needs more information to keep your account secure".
Clicking '"Next" and seeing: "You cannot access this right now: Your sign-in was successful but does not meet the criteria to access this resource. For example, you might be signing in from a browser, app, or location that is restricted by your admin."
Error Code: 53003
- Resetting password didn't help
- I already deleted and immediately created new MS 365 Dev, didn't help: sandbox domain (tenancy) remains the same
- I already talked to 5 (!) different people on the phone support and ticket was bounced from one place to another:
- Visual Studio subscription portal support
- Office.com support
- Data Protection support (today they even closed the ticket TrackingID#2404230040013771, lol)
- General phone support
- Developer subscription support
Eventually I was suggested to "ask a question" here, no idea how community gonna help me.
I stressed out a couple of times already like "could you guys just create new sandbox tenancy for me please?"
This case already took a couple of weeks...