Issue with Intune Endpoint Privilege Management

Prem kumar 0 Reputation points
2024-05-08T09:22:09.9733333+00:00

We are experiencing issues with Intune Endpoint Privilege Management (EPM) not working on laptops that are Microsoft Entra hybrid joined. EPM is only enabled if the laptops are Microsoft Entra joined. Additionally, we noticed that the EPM agent is not installed on those laptops. We checked the IntuneManagementExtension.log and found this entry:

<![LOG[[eventListener] Skipping EPM Scenario logging as PrivilegeManagement flag is not set for GUID:e4cd0c46-8d75-4d93-b5ac-99cf25388591]LOG]!><time="19:22:12.3517831" date="5-6-2024" component="IntuneManagementExtension" context="" type="1" thread="4" file="">

We contacted Microsoft support for help with the issue but did not receive satisfactory support. Any advice or solutions would be appreciated.

Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,747 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,452 questions
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  1. Rudy Ooms 596 Reputation points MVP
    2024-05-08T11:57:18.76+00:00

    Hi ! :) .. It sounds a bit like this issue

    https://call4cloud.nl/2024/05/remember-remember-the-hybrid-device-the-mdm-only-enrollment-treason-and-the-epm-agent/

    As it depends on how you enroll those hybrid devices into Intune... If you used a DEM account or used the enroll in devicemanagement only... the mmpc enrollment will not happen and the epm agent will not be installed

    Feel free to contact me if you have any questions.