Why the Lab not starting, how do i access the lab in Microsoft learn?

Question

Why the Lab not starting, how do i access the lab in Microsoft learn?

Al Amin 20

In Microsoft learn last couple of days I try to get access to the lab of some module, but I can't get access on lab. When I click on the "Launch VM mode" button it is in stuck to loading.
I try to get access & I do the following:

clear the cache
log out then login again
try same thing with different browser
I use my outlook account to sign in Microsoft learn.

How do I get access in Lab? Please help me

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This question is related to the following Learning Module

Rakesh Gurram 14,570 Reputation points Microsoft External Staff Moderator

2024-05-08T15:44:00.1133333+00:00

Hi Al Amin,

Thanks for bringing this to our notice. We will reach out to the internal team and get back to you.
Deirdré van Wyk 0 Reputation points

2024-07-31T18:17:29.3733333+00:00

What was the feedback on this item as almost 3 months have passed and yet no labs are active?
Rakesh Gurram 14,570 Reputation points Microsoft External Staff Moderator

2024-08-01T05:08:53.7233333+00:00

Hi Deirdré van Wyk,

Our team is aware about this issue and are actively working on the fix.

At this time, we request you to complete the Learning Paths without the exercise modules. We will post back as soon as we have more updates.

Thank you for your patience and understanding.
Roach, Mark 0 Reputation points

2024-09-27T14:19:38.9033333+00:00

Any ETA on when this will be fixed?
Bernd Lippert 0 Reputation points

2025-03-17T03:31:58.4066667+00:00

The labs were really helpfull - please bring them back.
Nathan L 0 Reputation points

2025-04-28T18:01:34.2666667+00:00

The issue still persists. Any updates when we can expect these to be up and running? Working on Power BI exercises and no luck with the VM loading. Thanks again for time and assistance!
Rakesh Gurram 14,570 Reputation points Microsoft External Staff Moderator

2025-05-05T06:36:07.71+00:00

Hi Nathan L,

Could you please share the exact Learn Path, Module, and Unit where you encountered the VM loading issue, along with an error screenshot for reference? This will help us investigate the problem more accurately.

1 answer

Your answer

Rakesh Gurram 14,570 Reputation points Microsoft External Staff Moderator

2024-05-08T15:44:00.1133333+00:00

Hi Al Amin,

Thanks for bringing this to our notice. We will reach out to the internal team and get back to you.
Deirdré van Wyk 0 Reputation points

2024-07-31T18:17:29.3733333+00:00

What was the feedback on this item as almost 3 months have passed and yet no labs are active?
Rakesh Gurram 14,570 Reputation points Microsoft External Staff Moderator

2024-08-01T05:08:53.7233333+00:00

Hi Deirdré van Wyk,

Our team is aware about this issue and are actively working on the fix.

At this time, we request you to complete the Learning Paths without the exercise modules. We will post back as soon as we have more updates.

Thank you for your patience and understanding.
Roach, Mark 0 Reputation points

2024-09-27T14:19:38.9033333+00:00

Any ETA on when this will be fixed?
Bernd Lippert 0 Reputation points

2025-03-17T03:31:58.4066667+00:00

The labs were really helpfull - please bring them back.
Nathan L 0 Reputation points

2025-04-28T18:01:34.2666667+00:00

The issue still persists. Any updates when we can expect these to be up and running? Working on Power BI exercises and no luck with the VM loading. Thanks again for time and assistance!
Rakesh Gurram 14,570 Reputation points Microsoft External Staff Moderator

2025-05-05T06:36:07.71+00:00

Hi Nathan L,

Could you please share the exact Learn Path, Module, and Unit where you encountered the VM loading issue, along with an error screenshot for reference? This will help us investigate the problem more accurately.

Answer 1

Rakesh Gurram 14,570 Microsoft External Staff Moderator

Hi Al Amin,

We have tested the lab on our end and confirmed that it is working as expected. Please ensure that you are following all the lab instructions in the module carefully. If the issue continues, we recommend trying again using an InPrivate or Incognito browser window and verifying that you are signed in with the correct account.

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Why the Lab not starting, how do i access the lab in Microsoft learn?

1 answer

Your answer