cannot enter code into bitlocker

Carol Butts 20 Reputation points
2024-05-08T20:35:41.4766667+00:00

I am unable to enter my bitlocker recovery code into the bitlocker recovery field. When I enter the code it only gives me a cancel prompt. Can someone please help?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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Accepted answer
  1. S.Sengupta 19,661 Reputation points MVP
    2024-05-09T01:08:18.44+00:00

    Select Troubleshoot > Advanced options > Command Prompt.

    In the Command Prompt window, type the following command and press Enter:

    manage-bde.exe -unlock C: -rp <48-digit BitLocker recovery key>
    
    

    Replace C: with the drive letter of your encrypted drive.

    Close the Command Prompt window and restart your computer.

    1 person found this answer helpful.

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