Share via

Cannot pin more than 12 chat in ms teams

Purva 20 Reputation points
2024-05-09T03:44:24.4433333+00:00

As far as I know we can pin 15 chats in teams but when when i am trying to Pin 13 chat . Pop up comes and shows only 15 allowed remove one and try again

i already repair the teams with the windows settings with no success id there any thing to try?

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,203 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. LiweiTian-MSFT 14,940 Reputation points Microsoft Vendor
    2024-05-09T05:41:49.0633333+00:00

    Hi @Purva

    Does this issue occur on the Teams web client?

    If the issue only occurs in the Teams desktop client, please update Teams to the latest version (and use New Teams) or try clearing the Teams cache and restarting.

    User's image

    You can also try Pin chats on the Teams web client, and those chats will be synced to the desktop client.

    If the above method does not solve the problem, please try to Unpin all chats and then Re-pin.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.