The error code 0x87d00215 in SCCM typically indicates that the update is not applicable to the target device. This could be due to several reasons, such as the update being superseded or the device not meeting the requirements for the update. Here are some steps you can take to troubleshoot and resolve this issue:
- Check Update Deployment Status:
- Verify in the Configuration Manager console that the update has been successfully deployed to the target device collection.
- Verify Device Requirements:
- Ensure that the target device meets all the requirements for the Windows 11 update. This includes checking the version of Windows, processor architecture, and other prerequisites.
- Review WindowsUpdate.log:
- Check the
WindowsUpdate.log
file on the target device for any errors related to the update installation. This log file is located in the%windir%\WindowsUpdate.log
directory.
- Check the
- Check for Superseded Updates:
- If the update has been superseded, you should deploy the superseding update instead.
- Boundary Groups Configuration:
- Confirm that the client subnet or AD Site is added to the SCCM boundary and that the IP Subnet or AD Site is associated with the correct boundary group.
- Distribution Point Accessibility:
- Make sure that a distribution point with the new version of the client installation source is available and can be located by the target device.
You should be able to identify and fix the problem causing the error 0x87d00215 during the Windows 11 update deployment via SCCM version 2309.