Billing Refund Request

GIANG Le Hoang (VJP) 20 Reputation points
2024-05-09T17:11:16.41+00:00

Hello

We have been charged for Microsoft Azure Support invoice G047495362
We would like to request for a refund for this. because its purchases by accident

I dont want this plan

let help me please

Please let me know.

Thanks

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. TP 78,826 Reputation points
    2024-05-09T18:12:46.2566667+00:00

    Hi,

    Please create a new billing support request using my instructions below. Please note that when it shows you some recommended solutions (including a Request a refund button) DO NOT CLICK the button, instead click Return to support request.

    Use this link to start the process:

    https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

    Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

    In the upper left corner, click Return to support request

    azure support request Return to support request

    Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

    Please click Accept Answer if the above was useful.

    Thanks.

    -TP

    1 person found this answer helpful.

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