Enhanced Session Windows Server 2019

Question

Good day everyone,

While using VM Windows Server 2019 in basic session and click or select enhance session, log me out; same thing after connect to the VM Windows Server selecting use all monitors or adjusting the size of the VM screen. It work normal when I log in or log back in using basic session.

The other VM are ok.

Thank you.

Answer 1

Hi Emilio,

Hope you're doing well.

Here are some troubleshooting steps you can try:

1. Ensure that both the host server and the VM have the latest updates installed, including updates for Remote Desktop Services.
2. Verify that the Remote Desktop settings on the affected VM are configured correctly. Pay attention to settings related to session behavior and screen resolution.
3. Try connecting to the affected VM from different RDP clients to see if the issue persists. This can help determine if the problem is specific to a particular client or if it's a broader issue.
4. On the affected VM, you can try restarting the Remote Desktop Services service to see if that resolves the issue.
5. Review any Group Policy settings that may be applied to the VM, especially those related to Remote Desktop Services. Ensure that there are no conflicting policies causing unexpected behavior.
6. In addition, perform a clean boot on the affected VM to rule out any third-party software or services that may be interfering with Remote Desktop functionality.

Best Regards,

Ian Xue

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