Which USB Driver Should Be Removed So Windows 10/11 Mounts the USB External Drives' Volumes Again

Alvin777 20 Reputation points
2024-05-11T02:47:19.31+00:00

Hi Microsoft friends, just days ago, the external drives and their volumes mount, now it detects the USB external drive but not the volume themselves (ExFAT and NTFS). Even if I'm mounted the volume (it can be seen on File Explorer) using Disk Management, backup tool like Acronis or File History, still says there's no external drive plugged in. My external drives are all physically alright (tested to be ok on another OS).

I did update all optional drivers without care. This is the update history:

Update History

and these are the USB drivers shown in Device Manager. I wonder which one should I remove:

Device Manager

Thank you in advance.

God bless Windows experts.

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Wesley Li 10,490 Reputation points
    2024-05-15T07:40:57.2733333+00:00

    Hello

    The usbview tool may be useful to help us to chec the exact device.

    Universal Serial Bus Viewer in Windows - Windows drivers | Microsoft Learn

    Anyway, we could remove all the usb devices then reboot. All the usb devices will be rescanned.

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