Unable to set up Microsoft Authenticator for passwordless sign-in

Ian Falatik 10 Reputation points

I am attempting to enable passwordless sign-in for my Microsoft account via my phone using Microsoft Authenticator. However, I keep receiving an error message stating "An issue has occurred. Please try again." (translated from German). The same authenticator app is successfully set up for passwordless sign ins with both my work and school accounts.

I have tried removing and re-adding my account to the the authenticator app multiple times, but it still does not work. I am using a Samsung Galaxy S24 Ultra with the latest updates installed for both the OS and the app.

Can someone suggest a solution to this issue?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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