OCR train model returns error

Question

Hi there,

The Read API returns error while I am going through the training, as below

This question is related to the following Learning Module

Answer 1

Hi Gary Tan,

Thanks for reaching out to us on Microsoft Q&A forum.

Where am I seeing this?

Learning Path: Microsoft Azure AI Fundamentals: Computer Vision

Module: Fundamentals of optical character recognition

Unit 4: Exercise - Read text in Vision Studio

We apologize for any inconvenience you may encounter while attempting to perform the Optical character recognition. It seems that there are some glitches while selecting the resource group which you have created. To resolve this issue, we suggest the following troubleshooting steps:

Please log out of all open tabs in your current browser and clear the cache files. Subsequently, attempt to log in again using your Learn ID credentials.

Sign out of your current browser session and attempt to log in again using an incognito window or private browsing mode.

Alternatively, consider switching to a different browser and repeating the login process.

Additionally, we have tried from our end and successfully completed the exercise, as illustrated in the screenshots provided below:

If the issue still persists, please do let us know.

I hope this information is helpful, please Accept Answer & Upvote so that it would be helpful to community members.