Whenever I open word documents on Sharepoint, entire portions of the document are capitalized.

Question

When I open word documents on Sharepoint, entire portions of the document are capitalized. This capitalization does not apply anytime else. For example, opening it up using the desktop version, or viewing the print preview. This also tends to happen when opening files that are about a year or two old with a ton of applied styles. I haven't found many solutions to this online, and the ones I have tried do not work.

Answer 1

The issue of capitalization in Word documents opened on SharePoint, particularly in documents that are a year or two old with numerous applied styles, poses a significant challenge. This anomaly, which does not manifest when the same documents are accessed via the desktop version or in print preview mode, necessitates a systematic approach to resolution. Initially, it is prudent to ascertain whether the document is operating in Compatibility Mode, a condition that can disrupt formatting; this can be rectified by converting the document to the latest Word format through the File > Info menu in Word. Subsequently, it is advisable to clear all formatting by selecting the entire text (Ctrl+A) and pressing Ctrl+Spacebar or utilizing the Clear Formatting option in the styles pane, followed by the manual reapplication of the desired styles. Employing Word's Open and Repair feature, accessible by selecting the document in the File > Open dialog and choosing Open and Repair from the drop-down menu, is another essential step. Ensuring that both Word and SharePoint are updated to their latest versions is critical to avoid compatibility issues. In instances where the document is viewed in a browser, it is recommended to disable any interfering add-ins or extensions and to experiment with different browsers. Conducting SharePoint maintenance, such as verifying proper check-in/check-out status and ensuring that no mandatory metadata or columns are causing display issues, is also crucial. As a last resort, creating a new Word document, pasting the content from the problematic document, saving it, and then uploading it to SharePoint may resolve the issue. Should these measures prove insufficient, the document may be corrupted, necessitating the retrieval of an earlier version or seeking assistance from Microsoft support.