Credentials/Transcript on MS Learn Profile not showing my completed certificates

Mahalakshmi Alagarsamy 0 Reputation points


I am facing issue with my profile. The transcript or credentials under my learn profile doesn't show my completed certifications. So I couldn't share with anyone my achievements. Whenever I click on Connect certification profile .I am getting this error as attached. But it was working correctly before but suddenly not sure. Please help!

User's image

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
36,635 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Andreas Baumgarten 98,626 Reputation points MVP

    Hi @Mahalakshmi Alagarsamy ,

    Microsoft Certification / Exams is currently not supported in the Q&A forums.

    Maybe one of the links is helpful:

    Microsoft Training & Certification is supported on their own forums:

    Microsoft Training Support Forum

    Microsoft Certification - Transcript - Missing Exams or Certificates

    Microsoft Certification - Missing Badge/Sharing

    Microsoft Certification - Profile/MCID Assistance

    It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

    or "Ask a new question >" and Learn/Cert Moderators will help you.

    Pearson VUE Support:

    Pearson VUE - Customer Service

    Pearson VUE - Chat

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

    0 comments No comments