Microsoft Partner Center
A Microsoft website for partners that provides access to product support, a partner community, and other partner services.
1,034 questions
Can't Pay for Windows Developer in Partner Center
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 55.00000000000001%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
DevCrux
0
Reputation points
Hello, we have been trying to get a Windows developer account to publish applications in the Microsoft Store. However, on the Partner Center, when it comes to payment, we cannot pay.We have tried more than three (3) cards yet the error persist despite funds being available on the cards.
We have contacted our banks and they all said the transaction request is not getting to them.
See the error in the image below:
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 92%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Roy Li - MSFT 33,491 Reputation points Microsoft Vendor2024-05-14T02:07:03.9+00:00 Please kindly check the payment information again to make sure it is correct. One question that I want to ask is that do all the cards give you the same error?
-
DevCrux 0 Reputation points
2024-05-14T04:36:43.4133333+00:00 We have checked the details and they are all correct. We have contacted the banks for each card and they all said the transaction request is not getting to them.
And YES, all the cards gave the same error.
-
Roy Li - MSFT 33,491 Reputation points Microsoft Vendor
2024-05-14T09:41:13.9066667+00:00 I have to say that our forum support can't offer more help about this. Please open a free support ticket here: Contact Us. Go to Contact us tab , find Non-Technical Support - Dashboard and choose SUBMIT AN INCIDENT. You could talk to the store team directly and confirm this behavior.
Sign in to comment
Sign in to answer