My MS Authenticator shows up as cloud backup, but doesn't sync to new phone

Kenneth Taylor 0 Reputation points

I can verify my old phone shows cloud backup on, using my personal Microsoft account, but when I try to recover the backup on my new phone, I get a message the backup isn't available or something like that.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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