Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
5,689 questions
Stuck in loop authenticathor in an admin acount
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Maria
0
Reputation points
I have an onmicrosoft.com account, it is an admin account.
I logout my accont of the authenticator app so i could login in another phone, and now am unable to access the account, the athenticator app is no longer working.
If i try to login again even in the old celphone it asks the autenthicator code. And I can't access it.
What is the solution? Unfortunately, I am the admin account! In order to get past any stage, it asks for authentication in order to proceed.