Email OTP not available in user's email account

EcoAxis 376 Reputation points
2024-05-14T09:49:38+00:00

Hi,

Q1. I have enabled the email otp as below.

aa2

Why the user still don't have Email OTP option for selection if don't want to install Authentication app?aa1

Q2: After login webmail on the computer once, can the browser be trusted so that don't to ask authentication again on the same computer?

Thanks.

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Accepted answer
  1. Bruce Jing-MSFT 1,075 Reputation points Microsoft Vendor
    2024-05-15T09:07:33.5766667+00:00

    Thanks for posting your question in the Microsoft Q&A forum.

    Based on your description, I ran the test.

    1. I enable Email OTP .

    A screenshot of a computerDescription automatically generated

    1. The results of the experiment show that I can create Email methods.

    A screenshot of a login pageDescription automatically generated

    I noticed that your target is group, I suggest you change it to all users to test it.

    Regarding the last question, it is related to the Micscroft Entra ID, so I added the Micscroft Entra ID tag. Thanks for the support and understanding.

    1 person found this answer helpful.
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