Teams button not showing up in Outlook

Question

I have MS 365 Family. Teams button was not showing up in Outlook Calendar ribbon and was not in the File>Options>Add-in Active, Inactive or Disabled, or in the COM Add-ins.

Ran the Support & Recovery Assistant and finally uninstalled and reinstalled Teams.

The add-in appeared in the COM Add-ins available. I selected it. I had to customize the ribbon to get it to appear on the ribbon, but now it is greyed out and I can't select it or set up an invite that uses Teams.

Answer 1

Hi @Lucas Liu

Teams does not integrate with Outlook when you use MS 365 Family.

This is because Teams Personal is a separate product from Teams for Work and School. Teams Personal does not have a feature that integrates with the Outlook client yet.

You need to upgrade your subscription to M365 for Business to add the Teams add-in to Outlook.

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