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All of my Word docs are saying there is "unreadable content"

Nilam Patel 0 Reputation points
2024-05-15T00:12:35.28+00:00

Hello,

Suddenly about 1-2 weeks ago, none of my documents are opening correctly. I have hundreds of documents on OneDrive and anytime I open any of them, I get the screenshot below. I click Yes, then am able to work on the document. But then I have to re-save it each time, which is really annoying and frustrating. I've searched this topic and have tried several different individual strategies, but how can I fix this issue for all of the hundreds of Word docs that I open daily?

Thanks for the assistance!

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Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Emi Zhang-MSFT 22,636 Reputation points Microsoft Vendor
    2024-05-15T08:45:06.6066667+00:00

    Hi,

    Did you open the documents from local OneDrive folder?

    Did this problem only appear in Word? How about other Office products?

    If open from local OneDrive folder, it is recommended that you try to log in again or re-link your OneDrive account.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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